Who operates Ludo 3D
Ludo 3D is published by Deep Play Studio LTD. Questions about this policy can be sent to info@deepplaystudio.com.
Data stored on your device
The game stores preferences such as music, sound, haptics, reduced motion and selected character. It may also store offline match progress, coins, match history, rewards, a pseudonymous installation identifier and an automatically generated guest display name such as “Guest-1A2B3C4D”.
Guest profile service
Ludo 3D creates a pseudonymous guest profile so progress and the in-game economy can work offline and synchronise when the service is available. The profile service processes the installation identifier, generated display name, selected character, app version and platform, coin balance, match results, statistics and reward records. The installation identifier is protected before it is stored on the server.
The profile service is operated by Deep Play Studio LTD and hosted on Railway infrastructure. Network providers may also process technical connection information such as an IP address and request logs for delivery, reliability and security.
Online matches
When you choose online play, the game creates or restores a separate anonymous account through Unity Authentication. Unity Authentication, Lobby, Relay and Multiplayer Services process an anonymous Unity player ID, IP address and IP-derived approximate region, session membership, selected character, generated guest name, readiness, room state and gameplay messages needed to create, join and run a match.
The Unity Authentication SDK may also process unlinked crash data for service stability. The separate Unity Analytics, in-app purchasing and Unity Cloud Diagnostics services are disabled; advertising providers perform their own measurement as described below.
Ludo 3D does not ask for a real name, email address, phone number, precise location, player-written username or free-form chat message. It has no in-app purchases. Public room names and guest display names are fixed or generated by the game.
Advertising in iOS version 1.2
The iOS advertising release uses Unity LevelPlay with ironSource Ads as its advertising source. After you allow advertising data processing, it can show an advertisement before a match and offers an optional rewarded video for 500 in-game coins. A reward is granted after the advertising SDK confirms completion. Declining advertising data processing or an unavailable advertisement does not prevent a match from starting. Earlier versions, the current Android release and the web game do not use this iOS advertising configuration.
The advertising service processes device identifiers, ad views and interactions, and performance data to deliver and measure advertisements, detect invalid activity and maintain its services. The integrated Ad Quality service also processes device identifiers, performance data and other technical diagnostics for advertising quality and reliability. Collection depends on the service configuration and privacy signals.
The game passes its pseudonymous installation identifier to LevelPlay. Reward transaction identifiers, the rewarded ad unit, coin amounts and transaction status are stored with the guest profile to apply earned coins and prevent duplicate credit when the game reconnects. These records do not contain payment-card information.
Read the provider's Game Player and App User Privacy Policy and LevelPlay data disclosures for its processing practices and privacy choices.
Your advertising privacy choice
The game does not start its advertising services until you choose Allow in the advertising privacy choice. You can open this choice using Free 500 Coins or Settings → Ad Privacy. It explains the device access and data processing used by LevelPlay, ironSource Ads and Ad Quality. The game stores your choice on your device.
After you allow this processing, the game sends a consent-granted signal and a sale-or-sharing opt-out signal before starting LevelPlay. If you decline, the game does not start its advertising services or load advertisements, and you can continue playing.
Apple may separately ask whether you allow tracking across other companies' apps and websites. This permission is optional and is separate from the advertising data choice above. If you allow tracking, advertising providers can use your advertising identifier to measure advertisements across apps and websites. Declining Apple's tracking request keeps gameplay and the same 500-coin rewarded video opportunity available, subject to advertisement availability. Apple's permission settings still apply to the advertising services.
You can withdraw your choice in Settings → Ad Privacy. The game then stops future ad requests and displays and sends a consent-not-granted signal to LevelPlay. Withdrawal does not erase previously collected advertising information or reward records. Use the provider privacy and deletion routes below for requests about existing records.
Why this data is used
- To remember settings, progress, coins and play records.
- To assign a generated guest identity without asking for personal registration details.
- To connect players to public or private online matches.
- To keep players and turns synchronised and recover a temporary connection.
- To deliver and measure advertisements in the iOS advertising release and apply earned video rewards once.
- To protect the stability, integrity and security of the game services.
Service providers and transfers
Unity Technologies provides anonymous authentication, multiplayer infrastructure and the LevelPlay, ironSource Ads and Ad Quality advertising services described above. Railway hosts the Ludo 3D profile service. These providers may process service data internationally under their own terms and privacy practices. Read Unity's Game Player and App User Privacy Policy and the Railway Privacy Policy for more information.
Advertising privacy requests and support
Deleting the Ludo 3D guest profile or Unity Authentication account does not automatically delete records held by advertising providers. Use any privacy information control provided with an advertisement, or the rights and contact routes in Unity's privacy policy, to learn about access and deletion of advertising records.
To report an inappropriate advertisement or a missing reward, email info@deepplaystudio.com with the game version, device platform, approximate time and what happened. A screenshot of the advertisement can help if you choose to provide one; avoid including private information. Support processes the details you send to investigate your report.
Retention, access and deletion
You can delete the Ludo 3D guest profile and the anonymous Unity Authentication account from Settings → About & Credits → Delete Online Data; the game asks you to confirm first. The app clears its stored profile and does not immediately create a replacement. If the device is offline, local guest data is cleared and server deletion must be completed when a connection is available. Starting to play again after deletion creates a new generated guest profile.
Deleted Ludo 3D profile records are de-identified by removing the installation identity and replacing the display name. Limited pseudonymous game or transaction records may be retained where reasonably necessary for service integrity, fraud prevention, legal obligations or dispute resolution. Unity states that Lobby player IDs in service logs may be retained for up to 30 days and Relay personal data is retained for 30 days.
For access to or deletion of related service records, email info@deepplaystudio.com with your device platform, game version and approximate time of the relevant match or deletion attempt. Uninstalling the app removes device-local settings and offline saves but does not by itself submit a server-side deletion request.
Children
The game does not ask players to provide a name, email address, precise location or free-form message. If a parent or guardian believes a child has provided personal information through the service, contact us so we can investigate.
Changes
We may update this policy when the game or its services change. The revision date at the top identifies the current version.