Privacy Policy

We collect information that you provide directly to us when you use our services, including:

• Contact information (name, email address, phone number, company name)

• Project requirements and business information you share during consultations

• Payment and billing information for our services

• Communications between you and Deep Play Studio

• Website usage data through cookies and analytics tools

Deep Play Studio uses the collected information for the following purposes:

• To provide, maintain, and improve our digital services (mobile apps, websites, marketing)

• To communicate with you about projects, updates, and service inquiries

• To process payments and manage billing

• To send marketing communications (with your consent)

• To comply with legal obligations and protect our rights

• To analyze and improve our website and service offerings

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations (hosting, payment processing, analytics)

• When required by law or to respond to legal processes

• To protect the rights, property, or safety of Deep Play Studio, our clients, or others

• With your explicit consent

• In connection with a business transfer, merger, or acquisition

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission (SSL/TLS)

• Secure server infrastructure

• Regular security assessments

• Access controls and authentication

• Staff training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Project-related information is typically retained for:

• Active project duration plus 7 years (for business and legal compliance)

• Marketing communications: until you unsubscribe or request deletion

• Website analytics: 26 months (Google Analytics default)

If you are located in the UK or European Economic Area, you have the following rights:

• Right to access: Request a copy of your personal data

• Right to rectification: Request correction of inaccurate data

• Right to erasure: Request deletion of your data ("right to be forgotten")

• Right to restrict processing: Limit how we use your data

• Right to data portability: Receive your data in a machine-readable format

• Right to object: Object to processing based on legitimate interests

• Right to withdraw consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at info@deepplaystudio.com

Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic:

• Essential cookies: Required for website functionality

• Analytics cookies: Google Analytics to understand user behavior

• Preference cookies: Remember your settings (e.g., theme preference)

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Our website and services may integrate with third-party services, including:

• Payment processors (Stripe, PayPal)

• Analytics providers (Google Analytics)

• Cloud hosting services

• Communication tools (email service providers)

These third parties have their own privacy policies, and we encourage you to review them.

Deep Play Studio is based in the United Kingdom. If you are accessing our services from outside the UK, your information may be transferred to, stored, and processed in the UK or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers in compliance with UK GDPR.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at info@deepplaystudio.com, and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website with a new "Last Updated" date

• Sending an email notification to registered users

Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Deep Play Studio LTD

Email: info@deepplaystudio.com

Website: deepplaystudio.co.uk

For data protection inquiries or to exercise your rights under GDPR/UK GDPR, please email us with "Data Protection Request" in the subject line.